Privacy Policy

At SOVAANA, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal details: such as name, email address, shipping/billing address, and phone number.

  • Payment information: securely processed through our trusted third-party payment gateways; we do not store your credit card details.

  • Device and browsing data: including IP address, browser type, and activity on our website for analytics and security purposes.

2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders efficiently.

  • Improve our store’s functionality and product offerings.

  • Communicate order updates, promotions, and support information.

  • Prevent fraud and ensure secure transactions.

3. Cookies

We use cookies to enhance your browsing experience and collect analytics to improve our website. You may disable cookies in your browser settings, but some features may not function properly.

4. Data Security

We use SSL encryption and industry-standard measures to protect your data from unauthorized access or misuse.

5. Your Rights

You can:

  • Request access to your stored data.

  • Ask for corrections or deletions.

  • Opt out of promotional communications anytime.

For privacy-related concerns, please contact us at sovaana@support.com.