FAQ

1. How can I place an order?
Simply browse our collections, add items to your cart, and complete checkout using our secure payment system.

2. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other trusted online payment gateways.

3. Can I change or cancel my order?
Contact us at sovaana@support.com within 12 hours of placing your order for possible changes or cancellations.

4. When will I receive my order?
Processing takes 1–3 days, followed by delivery within 5–15 business days, depending on location.

5. What if I receive a damaged item?
Please contact us immediately at sovaana@support.com with photos of the item and packaging.

6. Do you ship internationally?
Yes, we ship worldwide. Shipping fees and delivery times may vary.